Noticeboard

Update

As per new guidelines face covering must now been worn in the Health Centre.

Unfortunately we cannot supply so please bring one with you.

Thank you for your cooperation.

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Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

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Due to the Coronavirus all appointments will be by telephone or video until further notice.

The Health Centre door is locked so if a doctor requested a face to face appointment you need to ring the door bell and one of our staff will be let you in.

We currently having to limit the maximum number of patient inside the surgery to maximum 6 people at one time.

Than you for your cooperation and your patience.

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CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

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ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

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Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

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Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

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Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

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Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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HELP US TO HELP YOU

If you are going to be late or unable to attend please notify us as soon as possible.

baby1Your appointment slot is for one person only – please make separate appointments for other family members who need to be seen.  Equally, if you have more than one problem to discuss with the doctor or nurse, please make more than one appointment.

To avoid confusion and errors, please notify us as soon as possible of any change of name, address or telephone number.

We would request that you contact us to check on test results.  We will inform you of any abnormal results that require action, but you should phone and check.  Please phone after 3pm to allow time for the doctor to see and act on your result.

We are committed to providing you with excellent care and we welcome your comments on anything you feel we do particularly well.  Please also let us know if you have any suggestions on how we can improve our service to you.  You may write to the Practice Manager or speak to a member of staff.

We would like to remind you that you are responsible for your own health and it is therefore in your interest to carefully consider any advice and action recommended to you.

Thank you for your cooperation.

 
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