More information about Pharmacy services - Pharmacy First in Scotland

MAKING APPOINTMENTS WITH A DOCTOR

You can book appointments in advance by telephoning Scalloway 880219.

If an appointment is required on the day please call at 8.30am as we reserve a number of appointments for patients the same day as they call.  You may have a little while to wait as it is a queuing system please be patient and stay on the line, if you lay down the phone you go to the back of the queue.

Should the surgeries be full, urgent appointments may be fitted in at the discretion of the consulting GP.

Ask My GP

It’s our online service where you can seek help from a GP at the Scalloway Health Centre using your smartphone, tablet or computer.

For further information please click on link below: Scalloway Health Centre - AskmyGP

TELEPHONE CONSULTATIONS

Telephone Consultations are available and may be appropriate for chronic illness, discussing test results, some follow-on sick lines, medication queries and advice on how to treat minor ailments.

If you think you would like a telephone consultation, please advise reception when you book.  Please note reception staff may need to ask you about the nature of your problem in order to assess whether this type of appointment is appropriate.

APPOINTMENT TEXT REMINDER SERVICE

We provide a text reminder service for appointments booked, please update us with your mobile number if you wish to use this service.  If you do NOT wish to use this service please let us know.

Home Visits

It is expected that most patients will be able to attend the Health Centre. However, visits can be requested by telephoning Scalloway 880219. If possible requests should be made before 9.30am.

Non-urgent visits will normally only be undertaken for those who are housebound and unable to attend the Health Centre.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.