Noticeboard

Update

As per new guidelines face covering must now been worn in the Health Centre.

Unfortunately we cannot supply so please bring one with you.

Thank you for your cooperation.

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Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

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Due to the Coronavirus all appointments will be by telephone or video until further notice.

The Health Centre door is locked so if a doctor requested a face to face appointment you need to ring the door bell and one of our staff will be let you in.

We currently having to limit the maximum number of patient inside the surgery to maximum 6 people at one time.

Than you for your cooperation and your patience.

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CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

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ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

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Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

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Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

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Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

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Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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MAKING APPOINTMENTS WITH A DOCTOR

Appointments should be made by telephoning Scalloway 880219

Appointments may be booked in advance.

If an appointment is required on the day please call at 8.30am as we reserve a number of appointments for patients the same day as they call.  You may have a little while to wait as it is a queuing system please be patient and stay on the line, if you lay down the phone you go to the back of the queue.

Should the surgeries be full, urgent appointments may be fitted in at the discretion of the consulting GP.

 

TELEPHONE CONSULTATIONS

telephoneTelephone Consultations are available and may be appropriate for chronic illness, discussing test results, some follow-on sick lines, medication queries and advice on how to treat minor ailments.

If you think you would like a telephone consultation, please advise reception when you book.  Please note reception staff may need to ask you about the nature of your problem in order to assess whether this type of appointment is appropriate.

APPOINTMENT TEXT REMINDER SERVICE

We provide a text reminder service for appointments booked, please update us with your mobile number if you wish to use this service.  If you do NOT wish to use this service please let us know.

 

 
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