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Generation Scotland

Generation Scotland is a research study looking at the health and well-being of volunteers and their families. We invite our volunteers to answer questionnaires and provide samples for genetic testing.

ttps://genscot.ed.ac.uk/ or Tel 0131 651 8718

More information about Pharmacy services - Pharmacy First in Scotland

- Pharmacy services in Scotland | NHS inform

- nhs-pharmacy-first-scotland-information-patients.pdf (www.gov.scot)

Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only. Please book ahead for any other conditions.

Thank you.

Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

NHS 24 number is 111.

Appointments

Home Visits

MAKING APPOINTMENTS WITH A DOCTOR

You can book appointments in advance by telephoning Scalloway 880219.

If an appointment is required on the day please call at 8.30am as we reserve a number of appointments for patients the same day as they call. You may have a little while to wait as it is a queuing system please be patient and stay on the line, if you lay down the phone you go to the back of the queue.

Should the surgeries be full, urgent appointments may be fitted in at the discretion of the consulting GP.

Ask My GP

It’s our online service where you can seek help from a GP at the Scalloway Health Centre using your smartphone, tablet or computer.

For further information please click on link below: Scalloway Health Centre - AskmyGP

TELEPHONE CONSULTATIONS

Telephone Consultations are available and may be appropriate for chronic illness, discussing test results, some follow-on sick lines, medication queries and advice on how to treat minor ailments.

If you think you would like a telephone consultation, please advise reception when you book. Please note reception staff may need to ask you about the nature of your problem in order to assess whether this type of appointment is appropriate.

APPOINTMENT TEXT REMINDER SERVICE

We provide a text reminder service for appointments booked, please update us with your mobile number if you wish to use this service. If you do NOT wish to use this service please let us know.