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Noticeboard

Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

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CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

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Due to the Coronavirus all appointments will be by telephone until further notice.

If you have already booked the appointment and wish it to be a telephone appointment let us know.

Than you for your cooperation and your patience.

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ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

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Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

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Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

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Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

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Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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VIOLENCE AND AGGRESSION TOWARDS STAFF

Our staff have a right to expect a secure and safe workplace.  The practice will not tolerate acts of violence and aggression towards staff.  The term violence covers a wide range of incidents not all of which may involve injury.  The definition adopted by NHS Shetland is “Any incident in which a member of staff is verbally abused, threatened or assaulted by a patient or a member of the public in circumstances relating to his or her employment.”

The Practice is committed to providing high quality patient care.  However, we may withdraw services from individuals where staff are thought to be at risk.  Furthermore, staff may request a Police presence in circumstances where there is the belief that there is the potential for an act of violence to take place or the need for physical restraint exists.

On the rare occasion where care is withdrawn from a patient who is considered to be aggressive, then the reasons for withdrawal of care will be recorded in the medical records of that patient.

 
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