Noticeboard

Update

As per new guidelines face covering must now been worn in the Health Centre.

Unfortunately we cannot supply so please bring one with you.

Thank you for your cooperation.

................................

Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

......................................

Due to the Coronavirus all appointments will be by telephone or video until further notice.

The Health Centre door is locked so if a doctor requested a face to face appointment you need to ring the door bell and one of our staff will be let you in.

We currently having to limit the maximum number of patient inside the surgery to maximum 6 people at one time.

Than you for your cooperation and your patience.

.......................................

CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

.......................................

ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

.......................................

Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

....................

Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

......................

Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

..................

Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

.......................

PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

...................

Prescription Ordering Service.

Please contact us for access codes and instructions.

........................

NHS 24 number is 111.

.....................

 

HOW  WE LOOK AFTER YOUR HEALTH INFORMATION

locked_laptopSometimes we participate in studies designed to improve the way services are provided to you or to check that our performance meets required standards.  Whenever we take part in these studies, we will ensure that any data released does not identify you as an individual.

We are involved in teaching student nurses, doctors and other health professionals.  The trainee staff are bound by the same rules of confidentiality that apply to us.  We will ask for your consent beforehand if a trainee will be present during your consultation.  You are free to decline if you do not wish to participate and this will not affect your future treatment in any way.

We sometimes disclose some of your personal health information to others involved in your care.  For example, when your GP refers you to a specialist at the hospital we will send relevant details about you and receive information about you in return.  We participate in regional and national programmes including cervical cytology and breast screening and your details are given to them in order to send an invitation to you.

Sometimes we are required by law to pass on information.  For example, notification of births, deaths and certain diseases or crimes.

Our use of your personal health information is covered by a duty of confidentiality and is regulated by the Data Protection Act.  The Data Protection Act gives you a number of rights, including the right to access the information we hold about you.

Everyone working for the NHS adheres to a Code of Practice on Protecting Patient confidentiality.  Further information on this can be found at www.nhsis.co.uk/confidentiality.  Anyone who receives information from us is also under a legal duty to keep it confidential.

In compliance with the Freedom of Information (Scotland) Act 2002, the practice comes under the Scottish General Practitioners Committee scheme as adopted by the Shetland NHS Board.

If you have any queries or concerns on how we use your personal health information, please contact the Practice Manager.

 
NHS ScotlandThis site is brought to you by My Surgery Website