‘Your Care'
The new way in long term conditions reviews

We will call you in your birthday month for your annual review, if you do not receive a call, please give us a call to book your appointment

We are changing the way we organise appointments and provide support for people who have long term conditions by putting in place a new way of working called care and support planning. (‘Your Care’)

What is care and support planning?

This way of working aims to give you the opportunity to get more out of your annual review appointments by reorganising the way things happen and giving you more information before you see your nurse or doctor. It should help you to talk about:

What is important to you
What you can do to look after your health and stay well
What support you may need

Who is it for?

Anyone with long term condition like diabetes, hypertension, chronic kidney disease, ischaemic heart disease, atrial fibrillation, heart failure, peripheral vascular disease.

Why change things?

This way of working is being put into place across a number of surgeries in Scotland and is nearly always preferred by patients. It will help both you and the nurse or doctor make the best use of the time you have in your care and support planning appointment. Any important tests and result needed at your appointment will be made available to you before the appointment as well as an opportunity to think through what questions you want to ask and identify your key concerns which you want to talk about.

What does this mean for me?

This means that your care and support planning review will take place over two separate appointments and you will have time to think about what you want to get out of these visit.

What happens at you appointments?

First appointment: Information gathering appointment with a health care assistant. (Test such as Blood pressure, blood tests, height, weight, urine sample)

Second Appointment: Annual care and support planning appointment with the practice nurse

What happens next?

If you have had tests and checks done at a first appointment the results will be sent to you with an explanation of what they mean. There will also be a space on the letters for you to make notes. This will give you a chance to think about what you would like to talk about at your care and support planning appointment. It is helpful if you bring this letter with you for your second appointment.

What happens at the care and support planning appointment

At your care and support planning appointment you will be able to ask questions and talk about what is important to you and your nurse will raise any issues they are concerned about.