Noticeboard

As per new guidelines face covering must now been worn in the Health Centre.

Thank you for your cooperation.

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Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

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Due to the Coronavirus all appointments will be by telephone or video until further notice.

The Health Centre door is locked so if a doctor requested a face to face appointment you need to ring the door bell and one of our staff will be let you in.

We currently having to limit the maximum number of patient inside the surgery to maximum 6 people at one time.

Than you for your cooperation and your patience.

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CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

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ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

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Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

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Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

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Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

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Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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New Patient Registration

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Individuals wishing to register at the practice should complete and sign registration forms.  Please click the link below and send by post or email ( shet.scallowayhealthcentre@nhs.scot ) or collect the forms from the health centre and either fill in on the premises or take it home to complete and return it to us.

Please note: If you have newly arrived in Shetland you will be asked to bring photographic identification. This is not compulsory.

Registration Form

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If you would like to have an appointment for a “new patient check” please arrange this with the receptionist. 

If you are on repeat medication please make an appointment to see a doctor so they can review your prescription.

Scalloway Health Centre is a Group Practice.  This means that although you may be registered with one GP partner, you are free to see any of the GP’s.  If you wish to see a particular GP this can be arranged when booking your appointment, although you may occasionally experience a delay, especially at holiday times.

For registration at the practice, individuals should be resident in the following areas: Scalloway, Trondra, Burra, Tingwall, Whiteness, Weisdale and Girlsta.

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TEMPORARY RESIDENTS.

As a temporary resident patient we do not have access to your medical records, these are held by your home practice. Please be aware that if your medical need is NOT urgent you may be asked to visit your local GP at your home practice. 

Please note that local pharmacies may be able to provide you with medication that is prescribed regularly but not on repeat prescription and also with missing medication for Scotland residents. 

If your medical need is urgent please attend the health centre where you will be asked to fill in a temporary resident form and an appointment can be arranged.

 
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