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Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation


Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.


Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.


Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below


Community service at the pharmacy:    pharmacy

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.



Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.


Prescription Ordering Service.

Please contact us for access codes and instructions.


NHS 24 number is 111.




locked_laptopSometimes we participate in studies designed to improve the way services are provided to you or to check that our performance meets required standards.  Whenever we take part in these studies, we will ensure that any data released does not identify you as an individual.

We are involved in teaching student nurses, doctors and other health professionals.  The trainee staff are bound by the same rules of confidentiality that apply to us.  We will ask for your consent beforehand if a trainee will be present during your consultation.  You are free to decline if you do not wish to participate and this will not affect your future treatment in any way.

We sometimes disclose some of your personal health information to others involved in your care.  For example, when your GP refers you to a specialist at the hospital we will send relevant details about you and receive information about you in return.  We participate in regional and national programmes including cervical cytology and breast screening and your details are given to them in order to send an invitation to you.

Sometimes we are required by law to pass on information.  For example, notification of births, deaths and certain diseases or crimes.

Our use of your personal health information is covered by a duty of confidentiality and is regulated by the Data Protection Act.  The Data Protection Act gives you a number of rights, including the right to access the information we hold about you.

Everyone working for the NHS adheres to a Code of Practice on Protecting Patient confidentiality.  Further information on this can be found at  Anyone who receives information from us is also under a legal duty to keep it confidential.

In compliance with the Freedom of Information (Scotland) Act 2002, the practice comes under the Scottish General Practitioners Committee scheme as adopted by the Shetland NHS Board.

If you have any queries or concerns on how we use your personal health information, please contact the Practice Manager.

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