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PATIENT ESCORTS:  Please note new guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.


The Scalloway Health Centre is run by NHS Shetland.


Prescription Ordering Service.

Please contact us for access codes and instructions.


NHS 24 number is 111.


Currently unavailable.

As part of our ongoing commitment to providing patients greater access to appointments, from 1 March 2016, Scalloway Health Centre will be offering an Advanced Nurse Practitioner (ANP) service.

The ANP will assess all patients who call for an ‘on the day’ appointment. Many minor ailments can be assessed and treated by the ANP which will allow more appointments with the GPs to deal with more complex cases.

When calling for an appointment you will be assessed by the ANP and a suitable appointment given. The ANP will have access to a GP at all times for further advice and patients can be referred on to the GP at any time.

Thank you for your co-operation with this new service.


Order Prescriptions (EMIS Patient Access)

Repeat Prescriptions

Patient access is used for ordering repeat prescriptions online please contact the Scalloway Health Centre for access codes and instruction how to use this service. If you already have an access code please use this link to register:  Registration for Repeat Prescriptions

Alternatively these can be requested by telephoning the dedicated line (01595 880690). During office hours the answering machine is switched on, please leave your request on the answering machine at these times, stating which pharmacy where you will collect your medicines.

Allow at least four working days before collection. Please be aware that it can take up to 24 hours for your prescription to reach the pharmacy. Requests left on the answering machine at the weekend will not be dealt with until Monday morning so please allow extra time for collection.

We aim to review all repeat medication on an annual basis.  If you are asked to make an appointment for a review, please do so as quickly as possible.  This is for your ongoing safety. Medication reviews can be telephone consultations.

Collection of Medicines:Medicines are to be collected from the pharmacy of your choice.

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