This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

.......................................

Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

....................

Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

......................

Travel Vaccinations from 20th June 2019

Please find information under the "Travel Vaccinations (10)" below

..................

Community service at the pharmacy:    pharmacy

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

.......................

PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

...................

Prescription Ordering Service.

Please contact us for access codes and instructions.

........................

NHS 24 number is 111.

.....................

 

Comments & Complaints

good_ratingsWe want you to receive the best possible care.  However, if you have a concern about the service you have received from any of the staff working in this practice, please let us know.  Leaflets are available in the waiting room explaining the procedure or you may address your complaint directly to the Practice Manager or to any of the doctors.

The practice complaints procedure is part of a wider NHS system for dealing with complaints.  In the event that your complaint cannot be dealt with by the practice, you may write to Carolyn Hand, Corporate Services Manager, Upper Floor, Montfield, Burgh Road, Lerwick, ZE1 OLA

 
NHS ScotlandThis site is brought to you by My Surgery Website