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Noticeboard

New community service at the pharmacy:    pharmacy

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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Comments & Complaints

good_ratingsWe want you to receive the best possible care.  However, if you have a concern about the service you have received from any of the staff working in this practice, please let us know.  Leaflets are available in the waiting room explaining the procedure or you may address your complaint directly to the Practice Manager or to any of the doctors.

The practice complaints procedure is part of a wider NHS system for dealing with complaints.  In the event that your complaint cannot be dealt with by the practice, you may write to Carolyn Hand, Corporate Services Manager, Upper Floor, Montfield, Burgh Road, Lerwick, ZE1 OLA

 
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