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Noticeboard

New community service at the pharmacy:    pharmacy

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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VIOLENCE AND AGGRESSION TOWARDS STAFF

Our staff have a right to expect a secure and safe workplace.  The practice will not tolerate acts of violence and aggression towards staff.  The term violence covers a wide range of incidents not all of which may involve injury.  The definition adopted by NHS Shetland is “Any incident in which a member of staff is verbally abused, threatened or assaulted by a patient or a member of the public in circumstances relating to his or her employment.”

The Practice is committed to providing high quality patient care.  However, we may withdraw services from individuals where staff are thought to be at risk.  Furthermore, staff may request a Police presence in circumstances where there is the belief that there is the potential for an act of violence to take place or the need for physical restraint exists.

On the rare occasion where care is withdrawn from a patient who is considered to be aggressive, then the reasons for withdrawal of care will be recorded in the medical records of that patient.

 
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