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Noticeboard

PATIENT ESCORTS:  Please note new guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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The Scalloway Health Centre is run by NHS Shetland.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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Currently unavailable.

As part of our ongoing commitment to providing patients greater access to appointments, from 1 March 2016, Scalloway Health Centre will be offering an Advanced Nurse Practitioner (ANP) service.

The ANP will assess all patients who call for an ‘on the day’ appointment. Many minor ailments can be assessed and treated by the ANP which will allow more appointments with the GPs to deal with more complex cases.

When calling for an appointment you will be assessed by the ANP and a suitable appointment given. The ANP will have access to a GP at all times for further advice and patients can be referred on to the GP at any time.

Thank you for your co-operation with this new service.

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HELP US TO HELP YOU

If you are going to be late or unable to attend please notify us as soon as possible.

baby1Your appointment slot is for one person only – please make separate appointments for other family members who need to be seen.  Equally, if you have more than one problem to discuss with the doctor or nurse, please make more than one appointment.

To avoid confusion and errors, please notify us as soon as possible of any change of name, address or telephone number.

We would request that you contact us to check on test results.  We will inform you of any abnormal results that require action, but you should phone and check.  Please phone after 2pm to allow time for the doctor to see and act on your result.

We are committed to providing you with excellent care and we welcome your comments on anything you feel we do particularly well.  Please also let us know if you have any suggestions on how we can improve our service to you.  You may write to the Practice Manager or speak to a member of staff.

We would like to remind you that you are responsible for your own health and it is therefore in your interest to carefully consider any advice and action recommended to you.

Thank you for your cooperation.

 
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