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Noticeboard

PATIENT ESCORTS:  Please note new guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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The Scalloway Health Centre is run by NHS Shetland.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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Currently unavailable.

As part of our ongoing commitment to providing patients greater access to appointments, from 1 March 2016, Scalloway Health Centre will be offering an Advanced Nurse Practitioner (ANP) service.

The ANP will assess all patients who call for an ‘on the day’ appointment. Many minor ailments can be assessed and treated by the ANP which will allow more appointments with the GPs to deal with more complex cases.

When calling for an appointment you will be assessed by the ANP and a suitable appointment given. The ANP will have access to a GP at all times for further advice and patients can be referred on to the GP at any time.

Thank you for your co-operation with this new service.

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MAKING APPOINTMENTS WITH A DOCTOR

Appointments should be made by telephoning Scalloway 880219

Appointments may be booked in advance.

If an appointment is required on the day please call at 8.30am as we reserve a number of appointments for patients the same day as they call.  You may have a little while to wait as it is a queing system please be patient and stay on the line, if you lay down the phone you go to the back of the queue.

Should the surgeries be full, urgent appointments may be fitted in at the discretion of the consulting GP.

 

TELEPHONE CONSULTATIONS

telephoneTelephone Consultations are available and may be appropriate for chronic illness, discussing test results, some follow-on sick lines, medication queries and advice on how to treat minor ailments.

If you think you would like a telephone consultation, please advise reception when you book.  Please note reception staff may need to ask you about the nature of your problem in order to assess whether this type of appointment is appropriate.

APPOINTMENT TEXT REMINDER SERVICE

We provide a text reminder service for appointments booked, please update us with your mobile number if you wish to use this service.  If you do NOT wish to use this service please let us know.

 

 
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